After getting the error code E043 twice in last few days I decided to take my ICE Sprint 26 FS E8000 for a firmware reinstall and a download of two new firmware updates using Shimano's ETube.
I'm told the error code E043 is the most common. Shimano says simply restore the firmware. While riding the assist stops assisting and the error code flashes. I turned the system off and then back on again and the system rebooted and I was off and cycling again with assist.
The trike plugged into Shimano's E Tube program on Dana's computer at Bent Up Cycles for restoring and updating the firmware.
Dana's computer updating the firmware.
I believe this is the first time in 10 years that I had to take a trike in for maintenance. I've always done my owner maintenance. Shimano's ETube program for use with the Steps is available to be downloaded on Windows. I have Mac. It's also available as an app for a Bluetooth connection to the assist system if your Steps has Bluetooth. No Bluetooth on the Steps assist I have. So I'm kinda stuck for now and will have to take the trike in for updates and system analysis. Oh well, I'm not use to relying on others for trike maintenance. But it's good to check in with Dana at Bent Up Cycles for something other than buying a new trike. Hopefully in time this will be worked out so I can at least install updates on my own.